Our Vision and Values
Metro Homecare Service’s vision is to provide people across London with access reasonable, high quality care which can enable them to live independent, dignified and safe lives in their own homes.
We believe that, where possible, an individual should be able to access the care they need in their own home. For those who require, the comfort drawn from being looked after in familiar surroundings can be immeasurable. Home care also affords a level of independent and personalisation which can’t be matched in a residential setting. Furthermore, domiciliary care is often more effective that residential options which helps to reduce the financial pressure of caring for loved ones.
We recognise that each service user is unique and will have different requirements. Our overall strategic outcomes for this new service include
Every member of the Metro Homecare Service is guided by the same values
To provide the very highest quality of care; providing care that is consistent, compassionate and which inspires the confidence of our service users
To provide a service which is flexible and responsive to the ever-changing requirements of our service users and partners
To ensure that the right level of care is accessible to and affordable by those who wish to be cared for it their own home