Metro Homecare Service provides quality home care services to people living across London boroughs, Yorkshire and Merseyside. We enable our service users to access the expert care they need, whilst continuing to live in homes that they know and love.
Our care workers provide expert support for a broad range of service users. We offer:
Metro Homecare Service currently provides quality support to hundreds of local people each year. Our services can be commissioned through local authorities as well as by privately funded individuals.
Our aim is to deliver care which improves the lives of our service users and treating them, and their families, with respect, dignity and compassion. We believe that our service should not only be in line with the Care Act 2014, but should deliver excellence and enable people to live their lives safely and well.
Our quality pledge enforces our commitment to enhancing the experience of the people we care for by:
We review our performance and the way in which we do things on a regular basis, taking into account the views of our service users, our regulator (the Care Quality Commission) and our professional partners, in an effort to continually improve the services we offer.